+44 203 488 9578

Support

Website and IT Support Services for UK Businesses

We know “support” can mean a hundred different things. Maybe your WordPress site needs someone keeping the lights on and the plugins patched. Maybe your whole team needs a reliable IT partner who picks up the phone when something breaks. Either way, we’ve built support plans that are straightforward to understand, honestly priced, and backed by a UK-based team that genuinely cares whether your technology works properly. Whether you run a single business website or manage IT for a growing team, we offer two clear tracks of ongoing support — each designed for a different need, with no overlap and no confusion.

Website Care Plans

Your website shouldn’t be something you worry about. Our website care plans cover WordPress updates, security monitoring, daily backups, performance optimisation, and content changes — so your site stays healthy, safe, and working hard for your business every day. We manage over 40 websites across healthcare, education, construction, and professional services. Every plan includes proactive maintenance, monthly reporting, and a real person you can call when something needs attention. Plans start from £99 per month with no lock-in contracts — 30 days’ notice to cancel, upgrade, or downgrade at any time. Whether you need basic security and updates, or a fully managed service with same-day response and DSPT compliance support, there’s a care plan that fits.

IT Support for Small Businesses

When your email goes down or your systems slow to a crawl, you need someone who can fix it quickly — and explain what happened in plain English. Our managed IT support packages give small and medium-sized businesses across the UK predictable monthly costs, proactive monitoring, and a real person on the other end of the line. From remote desktop troubleshooting and email management to security monitoring and preventive maintenance, our IT support service is built for businesses with 5 to 30 users who want reliable technical support without the enterprise price tag. Packages start from £135 per month, with no long-term contracts and 30 days’ notice to cancel. Most issues are resolved remotely within the hour. For anything that needs hands-on attention, we offer on-site visits quoted per location.

Why Businesses Choose Ncore for Ongoing Support

Already a Client?

If you’re already on one of our website care plans or IT support packages and need help, the fastest way to reach us is through our support desk. Raise a ticket, and we’ll get back to you within your plan’s response window.

Not Sure Which Support Plan You Need? Client?

Book a free, no-obligation consultation. We’ll review your current setup — whether that’s a website that needs regular maintenance or an IT environment that needs proactive management — and recommend the plan that fits your needs and budget. No sales pitch, no pressure.