Support

Website Maintenance

We have several affordable packages which are quite extensive in their offering. They are all geared towards helping you manage and maintain your site allowing you to concentrate on growing & running your business.

The packages are paid on a monthly basis over a year. If the packages are not suitable we do offer adhoc maintenance services for whenever you need them and they are charged at £38/hr.Our payments are taken securely on direct debit through GOCARDLESS from your chosen account.

 See packages below:

Tech Support: Email Set Up On Laptop or PC (Remote):

Setting up email on your laptop to ensure that you can receive and send your emails from a centralised location without the need to use 3rd party email services such as Gmail or yahoo mail etc.

This has the added bonus to ensure that your business has a professional and organised image with whoever you communicate with.

If you already have an account  and you have a maintenance, tech or hosting support  issue, please click on the button below which will take you to our helpdesk where you will be able to raise a ticket depending on the task and urgency. We deal with Urgent Priority tasks right away, Medium Priority tasks within 24hrs and  Low Priority Tasks  within  48hrs

Bronze Package

  • Text, Image & videos  updates
  • Additional pages & Navigation Updates
  • 1HR spent on the site a month

£27/ Month

 Incl Tech support: £49 

Silver Package

  • Text ,Image & videos updates
  • Additional pages & Navigation Updates
  • Monthly Backups – Dropbox saved.
  • Site Security Maintenance
  • Performance i.e. speed Optimisation.
  • 2hrs spent on the site a month.

 £49/ Month

Gold Package

Text , Image & videos updates

  • Additional pages & Navigation Updates
  • Monthly Backups – Dropbox saved.
  • Site Security Maintenance
  • Performance i.e. speed Optimisation.
  • Site layout and Theme / updates
  • Search Engine Optimisation & analytics
  • 5hrs Spent on the site a month

£75/ Month

Incl Tech Support £99/month

Tech Support

  • Email Set up
  • Email signatures set up or edit
  • Creation/Deletion of additional email accounts.
  • Any Desktop/Laptop issues

£39/Month

Please note support is provided via remote tools and an extra cost will be charged to depending on location. Also please note the charge includes service only and does not include any hardware/parts